Terms & Conditions / Privacy Policy

Terms and Conditions 

The following terms and conditions for www.softwashandmore.com website address both SMS and Email outreach that we may do as a result of your interest in our services. 

SMS 

If you submit your information through our contact or lead form, here is an example of the type of messages you may receive via SMS depending on your authorization: 

Sample #1 Hi there, just a quick reminder that Softwash & More has you scheduled for an appointment tomorrow. We look forward to seeing you then. Softwash & More 530.763.2021. Reply STOP to unsubscribe. 

Sample #2 Hi there, thank you for allowing Softwash & More to be of service to you yesterday. We look forward to seeing you again soon!  Softwash & More 530.763.2021. Reply STOP to unsubscribe. 

You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 

If you are experiencing issues you can always reply to any SMS message with the keyword HELP for more assistance, or you can get help directly at info@softwashandmore.com 530.763.2021. 

Carriers are not liable for delayed or undelivered messages. 

As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive messages that are transactional based on your initial request for an estimate and after a job is scheduled and completed (assuming you decide to have us provide you our services). If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 

Emails 

Any email that you receive from us has an unsubscribe link at the bottom of the email, so with our one click unsubscribe option it’s easy to opt out right away. If you have any questions regarding privacy, please read our privacy policy: 

Privacy Policy 

This privacy policy applies solely to information collected by www.softwashandmore.com. 

Below we'll discuss: 

• What personally identifiable information is collected from you through our web site, how it is used and with whom it may be shared. 

• What choices are available to you regarding the use of your data. 

• The security procedures in place to protect the misuse of your information. 

• How you can correct any inaccuracies in the information. 

Information Collection, Use, & Sharing 

We are the sole owners of the information collected on www.softwashandmore.com. We only have access to/collect information that you voluntarily give us via email or by submitting our website sync form. We will not sell or rent your information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will never share your email address, cell phone information, or any other information with third parties/affiliates or anyone else outside of our company, other than as necessary to fulfill your request. For example, information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Your Access to & Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: 

• See what data we have about you, if any. 

• Change/correct any data we have about you.

• Have us delete any data we have about you. 

• Express any concern you have about our use of your data. 

Security 

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

Updates 

Our privacy policy may change from time to time and all updates will be posted on this page. This page was last updated Mar 11, 2024.